If you are looking for a powerful and easy-to-use survey platform, you might want to check out Formplus. Formplus is a cloud-based tool that lets you create and share online forms with your audience, collect responses, and analyze data. Whether you want to conduct market research, customer feedback, employee satisfaction, or event registration, Formplus has you covered with over 30 form fields, customizable templates, and advanced features.

But what if you want to reach a global audience with your surveys? How do you ensure that your respondents understand your questions and provide accurate answers in their preferred language? This is where multilingual surveys come in handy. Multilingual surveys allow you to create and display your forms in multiple languages so that you can cater to your respondents’ diverse needs and preferences. This can increase your response rate, improve your data quality, and enhance your brand reputation.

However, creating multilingual surveys is only half the battle. You also need to translate the responses you receive into a language that you can understand and analyze. This can be tedious and time-consuming, especially if you have to deal with large volumes of data and multiple languages. Fortunately, there is a solution that can make this process easier and faster: Zapier.

Zapier is an online automation tool that connects your favorite apps and services and lets you create workflows called Zaps. Zaps can perform various tasks for you automatically, such as sending emails, creating spreadsheets, updating databases, and more. 

One of the most useful things that Zapier can do for you is to translate your survey responses into any language you want. In this blog post, we will discuss how to set up Zapier integration for Formplus surveys, and how to customize your translation workflows to suit your needs.

Understanding Formplus and Survey Response Translation

Formplus is a powerful platform that allows you to create and share forms with your audience. It offers over 1000 survey templates for free and you can use Formplus to collect feedback, opinions, data, and insights from your customers, employees, or any other group of people. Formplus offers a variety of features to help you create engaging and effective surveys, such as:

1. Drag-and-drop form builder
2. Customizable templates and themes
3. Multiple question types and logic
4. File upload and storage
5. Offline data collection
6. Data analysis and reporting
7. Email notifications and autoresponders
8. Team collaboration and sharing

Even though Formplus allows you to build your unique forms with all these robust features, the challenge of language diversity when conducting online surveys persists. Your respondents may come from different countries, regions, or backgrounds, and they may prefer to answer your questions in their native language. This can pose a problem for you as the survey creator, as you may not be able to understand or analyze their responses easily. Moreover, you may miss out on valuable insights from your respondents if you limit your survey to only one language.

To overcome the challenge of language diversity, you need a way to translate your survey responses into any language you want. This will help you to:

1. Reach a wider and more diverse audience
2. Increase response rates and engagement
3. Improve data quality and accuracy
4. Enhance customer satisfaction and loyalty
5. Gain deeper insights and understanding

However, translating survey responses manually can be time-consuming, costly, and prone to errors. You may also lose the original meaning or context of the responses during translation. That’s why you need a seamless and automated solution that can translate your survey responses quickly and accurately such as Zapier.

Formplus+Zapier: The Magical Union!

Leveraging Zapier for Survey Response Translation

A. Zapier and its integration capabilities

Zapier is a web-based automation tool that connects different apps and services. You can use Zapier to create workflows, or Zaps, that perform tasks automatically when a trigger event occurs. For example, you can create a Zap that sends an email when someone fills out your form or a Zap that adds a new row to a spreadsheet when someone makes a purchase.

Zapier supports over 3,000 apps and services, including Formplus. This means you can integrate Formplus with any other app or service that Zapier supports, such as Gmail, Slack, Google Sheets, Mailchimp, Dropbox, and more. By integrating Formplus with Zapier, you can automate various tasks related to your surveys, such as:

1. Sending confirmation emails or thank-you messages to respondents
2. Adding respondents to your mailing list or CRM
3. Storing survey responses in your cloud storage or database
4. Generating reports or charts from your survey data
5. And of course, translating your survey responses into any language

B. Connecting Formplus and Zapier for automated workflows

To connect Formplus and Zapier, you need to create an account on both platforms. You can sign up for free on Formplus here. You can also sign up for free on Zapier here.

Once you have created your accounts, follow these steps to connect Formplus and Zapier:

1. Log in to your Formplus account and go to the Forms page.
2. Select the form you want to connect with Zapier and click on the Settings icon.
3. Go to the Integrations tab and click on Zapier.
4. Click on the Connect button and copy the API key that appears.
5. Log in to your Zapier account and go to the My Apps page.
6. Click on the Add Connection button and search for Formplus.
7. Paste the API key that you copied earlier and click on Yes, Continue.
8. You have successfully connected Formplus and Zapier.

C. Benefits of using Zapier for translation 

Using Zapier for translation has many benefits for you as a survey creator. Here are some of them:

Efficiency: You can translate your survey responses into any language without leaving your Formplus dashboard. You don’t need to switch between different apps or services or copy and paste data manually.

Accuracy: You can rely on professional translation services that Zapier supports, such as Google Translate, Microsoft Translator, Amazon Translate, or DeepL Translator. These services use advanced artificial intelligence (AI) and machine learning (ML) algorithms to provide high-quality translations that preserve the meaning and context of the original text.

Time-saving: Automating the translation process with Zapier saves you time. You don’t need to wait for human translators or spend hours translating data yourself. You can get your translated responses instantly or schedule them to run at a specific time or frequency.

Setting Up Zapier Integration for Formplus Surveys

Step-by-step guide on creating a Zap for translation

To create a Zap for translation, you need to follow these steps:

1. Log in to your Zapier account and click the Make a Zap button.
2. Choose Formplus as the trigger app and select New Response as the trigger event. Click on Continue.
3. Choose the Formplus account that you connected earlier and select the form that you want to translate the responses from. Click on Continue.
4. Test the trigger by fetching a sample response from your form. Click on Continue.
5. Choose the translation service that you want to use as the action app. For this example, we will use Google Translate, but you can choose any other service that Zapier supports.
6. Select Translate Text as the action event and click on Continue.
7. Choose the Google Translate account that you want to use or connect a new one. Click on Continue.
8. Customize the action by selecting the source language and the target language that you want to translate to. You can also choose which fields from your form response that you want to translate. For example, if your form has a name field, an email field, and a feedback field, you can choose to translate only the feedback field. Click on Continue.
9. Test the action by sending a sample translation request to Google Translate. You can see the translated text in the output section. Click on Continue.
10. Turn on your Zap and give it a name. You have successfully created a Zap for translation.

Choosing the Translation Service

Popular translation services compatible with Zapier

Zapier supports several translation services that you can use to translate your survey responses. Here are some of the most popular ones:

1. Google Translate: Google Translate is one of the most widely used translation services in the world. It supports over 100 languages and can translate text, speech, images, websites, and documents. Google Translate uses neural machine translation (NMT) to provide natural and fluent translations that adapt to the context and style of the text.
2. Microsoft Translator: Microsoft Translator is another leading translation service that supports over 70 languages and can translate text, speech, images, websites, and documents. Microsoft Translator also uses neural machine translation (NMT) to provide high-quality translations that preserve the meaning and tone of the text.
3. Amazon Translate: Amazon Translate is a cloud-based translation service that supports over 50 languages and can translate text, speech, websites, and documents. Amazon Translate uses neural machine translation (NMT) to provide fast and accurate translations that are customized for your domain and audience.
4. DeepL Translator: DeepL Translator is a newer but powerful translation service that supports over 20 languages and can translate text and documents. DeepL Translator uses deep learning (DL) to provide superior translations that are more natural and human-like than other services.

B. Factors to consider when selecting a translation service

When selecting a translation service for your survey responses, you need to consider several factors, such as:

1. Accuracy: You want a translation service that can provide accurate and reliable translations that reflect the original meaning and context of your survey responses. You also want a translation service that can handle complex or technical terms, slang, idioms, or cultural references that may appear in your survey responses.
2. Language support: You want a translation service that can support the languages that you need for your survey responses. You also want a translation service that can handle different scripts, alphabets, or writing systems that may appear in your survey responses.
3. Cost: You want a translation service that can fit your budget and offer reasonable pricing plans for your usage needs. You also want a translation service that can offer discounts or free trials for testing or evaluation purposes.

C. Step-by-step guide on integrating a chosen translation service into the Zap

To integrate a chosen translation service into your Zap, you need to follow these steps:

1. Go back to your Zap editor and click on the + icon below the Formplus trigger step.
2. Choose the translation service that you want to use as the action app and select Translate Text as the action event. Click on Continue.
3. Choose the translation service account that you want to use or connect a new one. Click on Continue.
4. Customize the action by selecting the source language and the target language that you want to translate to. You can also choose which fields from your form response that you want to translate. Click on Continue.
5. Test the action by sending a sample translation request to the translation service. You can see the translated text in the output section. Click on Continue.
6. Turn on your Zap and give it a name.

Customizing Translation Workflows

Zapier filters for targeted translation

Zapier filters are conditional steps that you can apply to your workflows to make them more specific and targeted. For example, you can use filters to translate only certain responses based on the language, the question type, the answer value, or any other criteria. This way, you can avoid unnecessary translations and focus on the ones that matter.

Handling complex survey responses and ensuring context-aware translations

Some survey responses might be more complex than others, such as open-ended questions, multiple-choice questions, or matrix questions. To handle these types of responses, you need to make sure that your translation service can handle them properly and provide context-aware translations. For example, you can use Google Translate’s advanced features such as glossaries, custom models, and auto-ML to improve the quality and accuracy of your translations.

Tips for maintaining the integrity of survey data during translation

When translating survey data, you want to make sure that you preserve the original meaning and structure of the responses. To do that, you need to follow some best practices such as

1. Use consistent terminology and formatting across your surveys and translations
2. Avoid using slang, idioms, or colloquialisms that might not translate well
3. Use clear and simple language that is easy to understand and translate
4. Use placeholders or variables for dynamic elements such as names, dates, or numbers

Testing and Troubleshooting

Before you launch your translation workflow, you need to test it thoroughly and make sure it works as expected. Here are some steps you can take to test and troubleshoot your workflow:

The importance of testing the translation workflow before deploying

Testing your translation workflow is crucial for ensuring its reliability and accuracy. By testing your workflow, you can:

1. Check if the triggers and actions are set up correctly
2. Verify if the translations are accurate and complete
3. Identify any errors or issues that might occur during the translation process
4. Make any adjustments or improvements to your workflow

Common issues and how to troubleshoot them

Even after testing your workflow, you might encounter some issues or errors during the translation process. Some of the common issues are:

1. Missing or incomplete translations
2. Incorrect or inaccurate translations
3. Delayed or failed translations
4. Unauthorized or invalid requests

To troubleshoot these issues, you can:

1. Check the logs and reports in Zapier and Formplus to see what went wrong
2. Review the settings and configurations of your apps and services
3. Contact the support teams of Zapier, Formplus, or your translation service for assistance

Ensuring a smooth and error-free translation process

To ensure a smooth and error-free translation process, you need to monitor your workflow regularly and fix any issues as soon as they arise. You can also use some tools and features that can help you optimize your workflow such as:

1. Zapier’s built-in testing tool that lets you run your workflow manually and see the results instantly
2. The task history shows you the details and status of each run of your workflow
3. The email notifications that alert you when your workflow runs successfully or encounters an error

Conclusion

Using Zapier for translating Formplus survey responses is a smart and efficient way to conduct multilingual surveys. By using Zapier, you can automate the translation process, save time and resources, and enjoy a lot more benefits.

If you want to learn more about Formplus and how it can help you create powerful online surveys, visit the website or sign up for a free trial today.