Share
Watamu Treehouse is a retreat center and boutique hotel located on the finest beach of the Kenyan Coast.
Being one of the rated top 1% of hotels in Kenya over the past years, Watamu Treehouse needed a solution to help transform its operations to a more COVID compliant one.
After extensive research by Paul Krystall, owner of the resort, Formplus seemed like the perfect solution. Post-adoption, Paul shares how the company has streamlined registrations with Formplus.
Watamu Treehouse like every other resort in the hospitality industry got shaken by the COVID-19 pandemic.
“In March 2020, all hotels were shut down for about three months”.
To maintain its rating and stay on top of the industry post-lockdown, Watamu treehouse needed a solution to help streamline its operations.
“One of the requirements for reopening was to comply with the new health regulations. The major concern of the government at the time was registration and the guidelines were to sterilize pens and cards after each use. If possible, to go paperless”
What better way to do so than using Formplus for a Covid-19 compliant registration?
When Paul found Formplus, Watamu treehouse was able to create several registration forms in less than a day for their different areas of operation.
Today, the retreat center uses Formplus for its guest, yoga class, and Watersport adventure registrations.
They can now receive booking dates and customer information online. With the Formplus storage, they can save the registration information, or easily retrieve it via an auto-populated spreadsheet. Also, there are real-time email notifications so they never have to miss any registration or booking request.
Not only is the retreat center complying with the new health regulations, but they are also improving their efficiency and staying on top of the game with Formplus.
We look forward to Watamu treehouse exploring our payment options and other cool features.
Would you also like to get a customer feature on our blog? Share how Formplus has helped your organization achieve its goals with us below.
Connect to Formplus, Get Started Now - It's Free!
You may also like:
Founded in 2016, Perpetual CPA is an accounting firm in Portland that provides financial consulting services to busi
In this article, we’ll be discussing how to streamline your eCommerce shopping experience to receive high-quality traffic and rack up...
In this post, Debi Himovitz, the Chief Operating Officer, shares some of their challenges along with why they chose Formplus as their solution.
In this case study, you’ll see how the NPTC uses Formplus to effectively manage their interns and residency program.
